Question 1

What makes Pledge Insurance different from other agencies?

Accepted Answer

We are an independent agency — we represent you, not the insurance companies. With 35+ years of experience and access to 50+ carriers, we shop the market to find the best coverage at competitive rates.

Still have questions? Contact our team or call 800-400-9278.

Question 2

How quickly can I get a quote?

Accepted Answer

Most quote requests are reviewed within one business day. For urgent needs, call us at 800-400-9278 and speak directly with a licensed advisor.

Question 3

Can you bind coverage online?

Accepted Answer

In most cases, yes. We can bind your coverage by fax, email, or electronic signature — saving you a trip to the office.

Question 4

Do you serve all of Southern California?

Accepted Answer

We have offices in West Covina and Huntington Park, serving clients throughout the San Gabriel Valley, Southeast LA, and surrounding communities.

Question 5

How do I file a claim?

Accepted Answer

During business hours, call us at 800-400-9278. After hours, contact your carrier directly using the claims information on our Payments & Claims page. Have your policy number ready.

Question 6

Is Pledge a Mercury Insurance agent?

Accepted Answer

Yes. We are an authorized Mercury Insurance agent, while also offering policies from 50+ other top-rated carriers for unbiased comparison.

Question 7

How do I make a payment on my policy?

Accepted Answer

Most carriers offer online payment portals. Visit our Payments & Claims page for direct links to your carrier's payment site, or call our office during business hours for assistance.

Question 8

What is an independent insurance agency?

Accepted Answer

Unlike captive agents who represent one company, independent agencies like Pledge work with many carriers. We compare options on your behalf to find the best combination of coverage, service, and price.

Question 9

Can I add a driver or vehicle to my policy online?

Accepted Answer

Yes. Contact our office or use our online request forms to add a driver, add a vehicle, or update your address. We'll process your request promptly.

Question 10

Do you offer life and health insurance?

Accepted Answer

Yes. We offer life and health insurance options alongside our personal and commercial property and casualty lines. Contact us or request a quote to discuss your needs.

Question 11

How do I get a certificate of insurance for my business?

Accepted Answer

Contact our office to request a certificate of insurance. Provide the name and address of the certificate holder and we'll issue the documentation you need, typically within one business day.

Frequently Asked Questions