Steps to protect yourself, document the scene, and start the claims process.
First, make sure everyone is safe and call 911 if anyone is injured. Move vehicles out of traffic if possible without leaving the scene.
Exchange names, phone numbers, insurance information, and license plate numbers with the other driver. Take photos of damage, the scene, and any relevant street signs.
During business hours, call Pledge Insurance at 800-400-9278 — we can help you understand coverage and contact your carrier. After hours, use our Payments & Claims directory to reach your carrier's claims line directly.
Avoid admitting fault at the scene. Report the incident to your insurer promptly; delays can complicate your claim.